Customer support
Need help with a payment or invoice? Our team is here for customers and merchants.
Email support
support@searchbirdpayments.comFor the fastest response, include your invoice number, merchant name, and a brief description of the issue. You can also use the form below and we will reply by email.
Invoice & payment help
Questions about an invoice, a payment that did not go through, or how SearchBird Pay works.
Google Pay & digital wallets
Help with Google Pay, Apple Pay, or other wallet payment options shown at checkout.
Account & receipts
Receipt copies, payment confirmations, or help verifying a legitimate SearchBird invoice.
Submit a support request
We are happy to help you with any questions or issues you may have.
Thank you — we received your request
Our support team will follow up by email shortly.