Frequently asked questions

SearchBird Payments is a modern payment platform that helps businesses send invoices, collect online payments, and give customers a clean, trustworthy way to pay.

SearchBird Billing is the merchant dashboard where businesses manage invoices, payment activity, and receipts. SearchBird Pay is the secure payment page your customers use to view and pay invoices.

Yes. SearchBird Payments is the official payment platform from Searchbird. This site explains how invoicing and payments work so recipients can verify before they pay.

Service businesses, hotels, agencies, local businesses, and client-based companies that want a more organized and professional payment experience.

The merchant sends an invoice from SearchBird Billing. The customer opens the secure SearchBird Pay link, reviews the invoice details, and completes payment online.

Payment activity appears in SearchBird Billing as soon as a payment is processed, with receipts available for both merchant and customer.

Create and send invoices, track payment activity, manage receipts, configure customer payment options, and run your day-to-day payment workflows.

Recurring billing agreements are on our roadmap. Contact us to learn what is available for your business today.

Legitimate invoices come from SearchBird Billing and link to SearchBird Pay on searchbirdpayments.com or our pay portal. If something looks off, contact the merchant or reach out to us before paying.

Accepted methods depend on the merchant’s settings. The SearchBird Pay page shows exactly what is available for your invoice.

SearchBird Pay uses encrypted connections (TLS) for all payment pages. Card and bank details are handled through our payment infrastructure with industry-standard protections.

Pricing depends on your business size and payment volume. Contact sales for a quote — we will outline what is included before you commit.